VIVES University College

Success Story

Atos Unify OpenScape Business improves communication flow between VIVES campuses

In 2013, VIVES, the largest university college in Flanders, Belgium, was created with the merger of two higher education institutions. Shortly after the merger, the communication platform on one of the school campuses failed. Recognizing the need for fluent, state-of-the-art and above all affordable voice communications, VIVES’ management team turned to Atos Unify’s OpenScape Business solution, which proved to be the ideal link between two of the VIVES campuses, with more to follow.

The Task

VIVES University College, now the largest institution of its kind in Flanders, Belgium, is the result of a merger between two of the most important schools for higher education in West Flanders. When the communication platform at one of its campuses broke down, it soon became clear that VIVES had inherited an outdated internal voice communications infrastructure. Based on positive experiences in the past, VIVES turned to Fonitel to find a solution that would streamline voice communications for the college’s nearly 1,300 employees.

The Solution

  • Atos Unify OpenScape Business communication server
  • 260 OpenStage desktop phones
  • Installation of the server with customer-specific preinstalled settings
  • Path to Atos Unify OpenScape Business VoIP with enterprise-grade reliability and sound quality supporting all users on one IP network
  • Scalable for further expansion to other campuses
  • UC-readiness.

The Benefits

The new Atos Unify OpenScape Business telephony solution allows call routing between different sites through a single main server, saving on outside lines for internal voice communications, as well as on management and maintenance.

End users have user-friendly, self explanatory desktop phones at their disposal. Switches and department or employee moves, even between cities, are easily anticipated. The solution is scalable to other campuses. With Atos Unify OpenScape Business, VIVES University College is UC-ready.

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