Critical Event Management

Risk planning and mitigation when it’s needed the most

Providing answers critical customer challenges, helping to accelerate the customers digital transformation journey, improving our customers operational efficiency, reducing time to resolution and improving employee and customer experience.

Keep People Safe and Businesses Running

With the new Critical Event Management solutions of our new strategic partner Everbridge, we expand our communication and collaboration solution landscape, offering Critical Event Management capabilities.

Critical Event Management solutions provide answers to critical customer challenges, help to accelerate the customers digital transformation journey, improve our customers operational efficiency, reduce time to resolution and improve employee and customer experience.

Optimization of IT operations

  • Risk mitigation and proof of compliance for employer duty of care
  • Monitoring and proactive maintenance to avoid critical equipment failures and reduce employee risk

Mitigation of supply chain disruption

  • Alarming in case of maloperation of equipment with automated remedy actions including service and repair workflows, minimizing negative impacts

Customer and employee experience and safety

  • Improved employee experience and safety for knowledge and frontline workers by automated notifications in case of critical events
  • Alerting and information flow for customers and employees

Crisis Dispatching and Management

  • Response improvements to natural disaster, supply outages, production environments

Interested in our Mission Critical solutions?

We have a strong network of partners with varying specialties and locations near you.