Unify Partner Newsletter

September 2020

It’s been an exciting month! Unify Office by RingCentral is now launched in France, Belgium, Italy, Spain and the Netherlands. And it will also be available in Austria and Germany from the 30th September 2020.

Unify Office allows you, our valued Atos Unify partners to maximize the global market opportunity in digital transformation by adding a strong cloud communications solution to your portfolio at basically no cost of investment.

Unify Office will be the exclusive UCaaS solution offered through the Atos Unify Channel Program, allowing our reseller community to add their own value.

Start this exciting journey to successful Cloud Business by joining our Partner Webinars to find out more, (see below for Registration details) – or talk to your Channel Account Manager today!

Please contact me to share your ideas on what else we can do to help you at this time.

Stuart Aldridge

Stuart Aldridge
Head of Global Service Providers & Channel Sales
Email: stuart.aldridge@atos.net
Tel: +44 (0) 7970124565


Unify Office is Launched!

Unify Office by RingCentral is launched in France, Belgium, Italy, Spain and the Netherlands, and we will be adding Austria and Germany with effect from 30th September.

All the details of Unify Office are now on our new website at www.unifyoffice.com

This is a landmark announcement for Atos Unify and our Partner Community. We have now realized the three pillar strategy we developed at the end of last year. We have plenty of content for you to read and share and encourage you to spend some time today going through the documentation.

You can find all product information in English and French on the Atos Unify Partner Portal here.

You can find out and share RingCentral’s perspective on the launch in English by clicking here,  and in French by clicking here.

Share our trailer video to your social media channels from here – please include the hashtag #UnifyOffice

Unify Office Webinars

Unify Office by RingCentral will be available primarily through our valued Distributors in a broker model – often referred to as agent model. This model offers you attractive recurring revenue streams and the opportunity to market both existing and new services. We are convinced that this model, with its low entry barriers, will give you a quick and easy start.

Please join us on our English and German language Partner Webinars to find out more.


  • 21 Sept @ 3pm BST – Why you should become a Partner for Unify Office
  • 23 Sept @ 3pm BST – A demonstration of this leading UCaaS Platform
  • 25 Sept @ 3pm BST – The Channel program for Unify Office

Register here for English webinars.


  • 22 Sept @ 2pm CET   – Why you should become a Partner for Unify Office
  • 24 Sept @ 10am CET – A demonstration of this leading UCaaS Platform
  • 28 Sept @ 2pm CET   – The Channel program for Unify Office

Register here for German webinars.


New Partner Marketing Fund Portal

Our new marketing fund portal is live and eligible partner users now have login credentials. If you have not received login credentials, and you believe you should have access, please contact the helpdesk atosmdf@e2open.com

New Partner Marketing Fund Portal
sername format:  <user’s email address>
Password: Please use the “Forgot?” option to reset your password

Partner Action

For those users with assigned “partner admin” logins, please visit “My Tasks” on the home screen dashboard (https://mdf.e2open.com/#/login)

Payments cannot be processed until your Banking Details are entered and validated in the new portal, and the Terms & Conditions are accepted.

Partner Webinar

In case you’ve missed our partner webinars, the recordings are now available. They last approximately 1 hour and provide an overview and demo of the new portal, including how to raise requests and claims. Please view the recordings via the links below.

Brand Update

Changes to our Visual Identity and Branding

You will, by now, have seen the new visual appearance of our website and social channels, which reflect our evolving strategic focus on broad remote working solutions and our key role within the Atos solution portfolio.

This short video and blog give some of the back-story to our evolved position.

Key digital assets have been updated and will continue to be updated to align with our new look, please check the website for details. And over time, as part of their normal refresh cycles, stock, assets, tools, hardware and software will be revised to align with this visual identity. However, there will be no forced Product refresh and branded Products will not become obsolete or require exchanging.

As part of this process you will of course want to align with the visual identity within your websites, social spaces, demonstration areas etc. and so we have made available the following assets within the partner portal:

Our goal is for our partners to align with the new visual appearance during the remaining months of 2020. We will include participation criteria around the new brand in our partner program from the start of 2021.

Product Update

Atos Unify OpenScape UC V10R1 is now available

With OpenScape UC V10R1 reaching general availability, you now have additional capabilities to offer to your customers. The version release is available as of August 14th, 2020 and offers enhanced reliability, a number of usability enhancements such as UC client support for macOS, Linux and Windows via WebRTC, Guest Access for conferences as well as improved integration capabilities with Microsoft Teams to increase productivity and operational efficiency.

What’s New with OpenScape UC V10R1

  • Addressing a broader customers space
    • UC client support for macOS, Linux and Windows
    • Integrated WebRTC functionality (via built-in softphone)
    • Conference with WebRTC Guest Access
    • Increased WebRTC scalability (1st step) with up to 800 concurrent/max. user on one Atos Unify OpenScape Media Server
  • OpenScape UC integration into Microsoft Teams (1st step)
    • OpenScape UC Web Client integrated into Microsoft Teams application
    • An integrated TAB enables users to call via the existing OpenScape infrastructure
    • Use of Preferred Device settings of OpenScape UC
    • Integration allows users to drive calls by entering the number (E.164 or internal number), UC contact list and corporate directory
    • No Microsoft 365 E5 or E3+phone system licenses required
    • Investment protection for existing OpenScape infrastructure


Need more information?

For more information and updated materials contact your Channel Account Manager, or click here.

CONNECT Anytime & Anywhere – with certified safety!

Your all-in-one solution for online support.

Remote access to computers/devices isn’t just useful for a customer’s IT support; their customer service also profits from remote support. Long explanations and misunderstandings by e-mail and telephone are definitely a thing of the past now.

With Atos Unify OpenScape Web Collaboration, all it takes is a single click for a user to enable your customer’s support desk to remotely access their computer/device.

With more employees working remotely, we have seen a great deal of interest across the globe which presents us with a real opportunity to broaden our reach and maximise on all selling opportunities. Sales have increased by more than 30%, which is a positive indicator that there is strong demand.

The remote access market is a multi-billion EURO market and is expected to grow at least 15% year-on-year.

The product roadmap now includes features and functionality such as API’s for deeper integration into customer workflows and significant changes in the GUI. With all the product features Atos Unify OpenScape Web Collaboration has to offer, this global solution can truly support your customers’ Cloud strategy; with flexible payment options, capability to white label AND with attractive pricing, making this a very sellable and competitive solution.

Not only is it competitive BUT you can offer your customers 3 months for FREE – just visit the Unify.com website for information: https://staging2.unify.com/en/solutions/applications/web-collaboration-free-trial

For more information, please engage with Sven Oudkerk, Global Sales lead for Atos Unify OpenScape Web Collaboration, or speak with your Distributor, or Channel Account Manager.


Please make a note that the following Sales Promotions are due to end on 30th September 2020:

  • Software Support Promotion for LE Solutions Act!Now – bring expired OpenScape LE Solutions back under Software Support, at 10% of the annual Software Support fee!
  • OpenScape Business Software Support Reinstatement Promotion 2020 – bring the expired OpenScape Business systems back under Software Support with our special promotion providing 68% off the price of the reinstatement license
  • Disti Promotion – Future Ready Devices (Q3) – provides an opportunity for customers to invest in a soft client, the new CP100 devices as low-cost entry, or stay connected and move to CP200T/CP400T.

Find out more

Success story

A future-proof communication solution for UNTHA Shredding Technology GmbH, the dependable specialist for shredding technology

UNTHA Shredding Technology GmbH

UNTHA is an international company near Salzburg, Austria, and is a world-leading specialist for shredding technology. To help staff work more efficiently and to offer customers better service, a reliable, future-proof and fail-safe communication solution – OpenScape Business X8 – was needed at the head office.

Read more

Please note: You must be logged in to the Partner Portal to access some articles and resources.