Atos launches introductory cloud telephony package in Europe

UO by RC - Cloud telephony

How we work changed dramatically in 2020, driving organizations of all sizes to consider and adopt scalable, flexible, cloud-based solutions as part of their digital transformation. The worldwide Unified Communications & Collaboration (UC&C) market grew 29.2% year over year and 7.1% quarter over quarter to $13.1 billion in the fourth quarter of 2020 (4Q20), according to IDC’s Worldwide Quarterly Unified Communications & Collaboration QView. IDC expects future UC&C growth will be driven by customers across all business size segments (small, midsize, and large) with telephony being a critical entry point to cloud services for many as they become more distributed digital workplaces. 

Based on this, Unify Office by RingCentral is launching an Essentials package in Europe during  July 2021 for organizations that don’t need the full unified communications package today but need the core features of cloud telephony. The mobile app is supported on iPhone, iPad, and Android devices which means people can use it regardless of their location.

With Unify Office Essentials, you will empower your business with messaging and phone.

All business phone features in one app

The cloud-based phone system makes it easy to manage calls and voicemails on any device. It comes complete with local numbers, extensions, call delegation, call screening and visual voicemail.

 Here are some of the benefits:

  • Simple setup: It’s straightforward to port existing numbers to your Unify Office account or create new ones instantly.
  • Keep track of all offices: Administration is made easy. Manage users, monitor call quality, dive into usage and ensure accurate access permissions – all in one place.  
  • Answer every call: Schedule business hours, create custom greetings and apply advanced call routing so you’ll never miss an important opportunity or conversation.

Collaborate with team messaging

Built-in team messaging allows you to converse with colleagues and external participants, share files, tasks, and calendars, and create teams. There’s a whole suite of other messaging features. For example, you can choose from an entire menu of emoji reactions to respond or add more personality to your own messages within the format message toolbar.

 Other powerful capabilities include:

  • 100 outbound minutes/month included
  • HD voice
  • Auto-Receptionist
  • Team messaging with unlimited guest users
  • Custom data retention and backup choices 
  • GDPR compliant
  • 24/7 support
  • Multiple HD voice-enabled devices 

What are the benefits?

We believe both small businesses and larger enterprises will see value in the new Essentials package.   

Security and reliability are a priority 

Essentials offers the same seven layers of security to protect your data and communications as more premium offerings. Unify Office is GDPR compliant and has your data reside in our Frankfurt, Germany data centers. Data is encrypted both in transit and at rest. Unify Office employs WebRTC as a foundational element and as a browser-based technology, WebRTC requires applications to employ encrypted signaling transport protocols; data streams are encrypted using Datagram Transport Layer Security (DTLS), and media streams are encrypted using Secure Real-time Transport Protocol (SRTP). 

In addition, RingCentral complies with the European Union’s requirements of Cloud Computing Compliance Criteria Catalogue (C5), which is a baseline of security controls that was developed by the Federal Office for Information Security in Germany.

In addition, service levels are among the highest in the industry with a 99.999% available uptime SLA – this equates to only around 5.26 minutes of downtime each year.

 A solution that grows with you - at your pace 

The best part of this package for organizations is the ability to scale with the cloud, meaning we are ready for when you expand. With room to grow and add at competitive rates, there is something here for all sizes of workplaces.

Whatever your needs, Atos has created a package that is built for you. If your requirements are more bespoke, please contact us today to get a free cloud migration assessment of your current landscape.

Request a free cloud PBX migration assessment today

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About Darren Gallagher

Global Director, Unify and Solutions Strategy Expert
Darren joined Unify in 2005 and has fulfilled several expert leadership roles in technology architecture, solution strategy and portfolio management. Darren currently is the Chair of the Unified Communications / Internet of Things Activity Group (IMTC). Darren is passionate about examining the nexus of collaboration and the digital workplace and improving productivity by augmenting how people interact with both data (analytics) and things (IoT). Prior to joining Unify, Darren had systems engineering roles at Cisco and Cable & Wireless Communications in the UK.

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